
範囲・証拠・責任
ChinaConnect247 よくある質問
合意した調達ワークフローの窓口として、提供内容、独立専門家が関与する場合、調査で確認できること、購入者に残る判断について説明します。
My Fair app questions
直接提供
調査、整理、記録、比較、調整。

提供者と管理
範囲と対応状況に応じた現場・実務作業。

専門家の判断
法律、規制、試験所、通関などの専門的な結論。
管理型サプライヤーレポートは100ドルから。工場訪問の調整は300ドルから。
大規模な承認済みプログラムは50,000ドルまでです。範囲、提供者の作業、除外事項、支払段階、責任範囲を書面で確認します。

Self-service sourcing workspace
My Fair app: how it works
Use ChinaConnect247 in your browser on mobile or desktop. Start with a card or company name, research with your selling destination in mind, and keep the evidence and next steps together. No app installation or managed-service booking is needed.

Getting started
What is My Fair, and who is it for?
My Fair is your private ChinaConnect247 workspace for supplier sourcing. Buyers can turn a business card or company name into a saved contact, public-source company research, a separate risk review, linked products and a sourcing decision trail. Suppliers can research their own company, see what international buyers can find, and prepare evidence and quotations for different destination markets. You remain responsible for checking important claims and deciding whether to proceed.
Do I need to download an app or attend Canton Fair?
No app download is required. Open ChinaConnect247 in a browser on your phone, tablet or desktop and choose Open My Fair. You can use it at Canton Fair, at other exhibitions, from your office or after returning home. A camera is useful for cards and photos, but a desktop user can upload an existing card image or add a company name manually.
Do I need an account, and which email should I use?
Yes. Sign in using an option offered on the login page so your private workspace can be associated with your account. Use the account email where you want supplier replies to arrive: built-in supplier follow-ups use your signed-in inbox as the reply destination. Use the same account on another device to access records that have finished syncing.
What information do I need before my first research?
Complete the first-time buyer setup with the country where the product will be sold or used, your buyer type, and the products or sourcing requirement you are considering. Add a state or region where useful. Optional sourcing model, order size, budget, customization, lead-time and quality priorities make the research more relevant. These answers guide the investigation; they are not automatically sent to suppliers. A supplier name or readable business card gives the research its starting company.
Why does the selling destination matter, and can I change it?
Product standards, labels, plugs, packaging and import questions depend on where you will sell or use the goods. Choose one concrete destination in My Fair and use the destination controls to change it or add another market. The current fair setup uses China as the sourcing base; that is different from the selling destination. Reports and market-specific activity remain associated with their saved destination, so research for one market should not be treated as clearance for another.
Do I have to buy a managed sourcing service to use My Fair?
No. My Fair is a self-service browser workspace with included research allowances. You can scan cards, add contacts, use available research and organize sourcing records yourself. Managed supplier reports, visits, inspections, documentation and other coordination services are separate engagements with an agreed scope and quotation. Buying a managed service is not a requirement for starting the app.

Cards and supplier contacts
How do I scan a supplier business card?
Choose the card-scanning control, take one clear photo of the side containing the company and contact information, or upload an existing image. Keep the card readable, in focus and free from glare. Allow camera access if your browser asks, or upload an existing photo instead. You do not need a second-side photo for the normal capture flow. My Fair saves the source image and extracts a supplier contact; review the result, then add any booth, meeting or product note you want to preserve.
Can I start without a card or without knowing a supplier yet?
Yes. Use Type company name manually to add a supplier. If you do not have a company in mind, explore the Exhibition Supplier Directory, find a relevant listing, copy its name and add it to My Fair. The directory is a discovery starting point, not proof of current participation, factory ownership or supplier quality. Company Research performs a public-source investigation rather than simply returning the directory listing.
Can I correct a scanned name or add missing information?
Yes. Review the extracted contact and edit the saved supplier or contact details when needed, including correcting the displayed name. Keep the original card and source evidence for comparison. A name correction does not independently establish the legal entity, factory ownership or a person's authority to quote, contract or receive payment.
What happens if the fair's internet connection is unstable?
Supported card capture and fair-floor items can be saved in the current browser on your device and queued for synchronization. Reconnect and keep My Fair available to let the pending items upload; check the saved-on-device and sync status before assuming they reached your account. Research and sending email require a connection. Unsynced items are not yet available on another device, so do not clear the browser's site data or abandon the device before checking that they synced.
Does scanning a card automatically record a meeting?
No. A card creates a supplier contact; it does not prove that a meeting occurred. Record real meetings yourself and add the booth, date, discussion, products, photos and next steps you want to remember. Use the bilingual conversation prompts to ask useful questions or show them to a supplier during a meeting. Products found in a report may be saved to the supplier without creating an invented meeting.

Research, modes and credits
What is the difference between Company Research and Supplier Risk & Compliance?
Company Research builds a source-linked profile covering identity and aliases, public websites and contacts, products, specifications, markets, manufacturing or trading signals, certification claims and unanswered questions. Supplier Risk & Compliance uses available research and the buyer's destination context for a separate decision brief covering supported and unverified findings, inconsistencies, product-specific compliance questions, contact and transaction risks, missing documents and next checks. Neither report approves a supplier, validates certificates, conducts a factory audit or provides legal clearance.
What do the four Company Research modes do?
Core Supplier Review is a broad first-pass review of identity, public contacts, products, markets and supporting sources. Fast is a shorter, lighter overview for orientation and may miss products, conflicts or sources. Extended Public-Source Review compares a broader set of public sources for corroboration, inconsistencies and unresolved questions. Product & Market Opportunity Scan emphasizes product lines, technical details, possible buyer and destination-market fit, and commercial questions. Coverage depends on available evidence; no mode guarantees verification, completeness, regulatory acceptance or confirmed opportunities. The Company Research mode setting does not select a different Risk & Compliance mode.
How does automatic research work, and can I turn it off?
Completing first-time setup enables automatic Company Research for new suppliers, with Core Supplier Review as the initial Company Research mode. Risk research starts switched off; you can enable it in the research controls. When Company automation is on and report allowance or credits are available, contact processing starts Company Research. If Risk automation is also enabled, the separate Risk review follows when Company Research is ready. Change the mode or turn automation off in the research controls. Scanning a card does not itself send a supplier message.
What is included for free, and when do report credits get used?
Each account includes five lifetime Company Research reports and five lifetime Risk & Compliance reports; these do not reset every month or at each fair. Card scans and manual supplier contact entries are unlimited. A new Company Research run uses one Company allowance or report credit, and a separate Risk report uses one Risk allowance or report credit. A Company-plus-Risk pair therefore uses two reports. Once included reports are used, available purchased or redeemed report credits can fund further runs. Purchased report credits do not expire; time-limited access has its own period and fair-use limit.
Can I keep working when my free reports or credits run out?
Yes. You can keep scanning cards, adding contacts, organizing your saved records, reviewing available reports and preparing your next steps. New chargeable research requires available report allowance, credits or eligible access. Purchased packages can also include a separate supplier-email allowance; report credits and email deliveries are different balances. Check Your account and the research allowance shown in My Fair before starting another run.
Will the app run and charge the same report again?
Completed Company Research is reused for the same supplier, destination, research mode and unchanged buyer profile rather than starting an identical new run. An active matching research job is also reused. Choosing a different mode or changing relevant buyer context can require new Company Research and another allowance or credit. Risk & Compliance retains and reuses a report for its supplier and selling destination; a different destination is a separate context.
Can I leave the page while research runs, and what should I do if it fails?
Research runs in the background after it has entered the processing queue. You can keep scanning, investigate another supplier or leave the report page, then return to check its status. Timing varies by mode, source availability, queue and connection; a fixed completion time is not promised. Do not repeatedly start an active job. A failed run releases its research allowance or credit; review the displayed error and use the available retry control when appropriate. Previously saved completed reports are retained.
Does the evidence score prove that a supplier, contact or certificate is verified?
No. The evidence score describes public-source support for that research run, not supplier quality, product safety, payment protection or approval. A matching company domain or official contact listing may support affiliation while leaving job title, quoting authority, contracting authority or payment authority unresolved. Factory images, marketplace badges, supplier statements and certification logos require further checks. Confirm critical details independently before committing or paying.
Why might a report contain missing, conflicting or unverified findings?
Public sources can be incomplete, outdated, inaccessible, promotional or about a similarly named company. The report should distinguish supported evidence, company or marketplace claims, analysis and gaps. Source-linked findings are a starting point for requesting the exact model, current documents, legal entity and commercial terms. An opportunity assessment is not confirmed demand, sales or regulatory acceptance. Inspect sources and do not treat a longer report as a guarantee of accuracy.

Reading and sharing reports
Where do I find reports and products discovered during research?
Open the supplier's Company Research or Risk & Compliance report from My Fair. Saved research runs can be selected from the report menu, and evidence-backed products can appear under the supplier and in Products with linked source context and categories. A public catalogue entry is not confirmation of current stock, price, MOQ or production capability. Verify the actual model and terms with the supplier.
Can I download a PDF, identify its research mode or use it with another AI tool?
Yes. Use Download AI-ready PDF for the buyer decision report. Its filename and footer show the Company Research mode so you can distinguish saved runs for the same supplier. The full buyer-fit verdict and buyer-relevant product and market findings appear early, before detailed supporting checks. A local PDF download does not use an email delivery. You can give the PDF to an AI tool you choose for questions or comparisons, but review its answers and consider that tool's privacy terms before uploading private information.
Can I translate reports into Chinese?
Company Research can be translated into Chinese on request when the feature is available to your account; if access is locked, follow the displayed unlock prompt. The saved English report and source evidence remain intact. Risk & Compliance reports remain in English. Code-generated report PDFs are English; for a ready Chinese Company Research view, use the browser's Print or Save as PDF option.
How do private report sharing and the full supplier action pack work?
Download permanent copies for your records, or use Email PDF to send a supplier-ready report; private buyer decision PDFs can only be emailed to your own account. In Follow-ups, the private full supplier action pack lists the action PDF, available saved Company Research PDFs and a ready Risk & Compliance PDF. Check the displayed file list: the number depends on which reports are available, and sending the pack does not run new research. Review recipients and the email allowance before confirming. Private pack links expire after seven days; share them only with intended recipients, who may retain downloaded copies. Device sharing depends on browser support and may fall back to a local download. Opening a sharing dialog does not automatically email a supplier.

Supplier follow-ups and email
How are supplier follow-up messages prepared?
Open Follow-ups for the supplier. A First meeting draft uses ready Company Research; a Ready to proceed draft also requires ready Risk research. The draft uses the available report evidence and sourcing context to prepare useful questions and next steps. Review names, products, requirements, claims and recipient details, then edit the message before deciding to send. Set your buyer signature in Follow-ups so it can be reused.
Will ChinaConnect247 contact a supplier automatically?
No. Research and message preparation do not send an email by themselves. You choose the contact route, review the message, select and confirm email recipients, and deliberately send. You can instead copy the text to your own email, open WhatsApp or copy an available WeChat ID. Contact channels must be available from the card or research; an email address or profile is not proof of authority.
How many supplier emails are included, and are they separate from research credits?
The built-in email feature includes two deliveries. A redeemed report-credit package can add its own supplier-email allowance, separately from research credits. Each deliberate built-in supplier email uses a delivery from the available email balance; check the confirmation when sending to multiple recipients. You can continue copying messages and sending them through your own email, WhatsApp or WeChat after the built-in delivery allowance is used. Downloading a PDF locally does not use an email delivery.
Where do supplier replies go, and how can I tell whether a follow-up was sent?
Replies to built-in supplier follow-ups go to your signed-in email inbox, so use the account where you want replies delivered. My Fair retains available email-delivery activity and shows follow-up state such as sent or delivered. A sent or delivered status does not guarantee that a supplier read, understood or replied to the message. Check both the app's delivery record and your inbox, including spam folders, before deciding what to do next.

Saved records and privacy
What sourcing information can I keep with a supplier?
Keep real meetings, linked products, quotations, unit and landed-cost details, samples, product or booth photos, notes, tasks and follow-up activity with the supplier. Record important specifications, MOQ, customization, currency, shipping assumptions and dates so you can compare offers meaningfully. Saved quotes and samples are buyer records, not an automatic purchase order or payment commitment.
Can I compare suppliers and different saved research runs?
Yes. The comparison view lets you choose available completed Company Research runs, including saved historical runs, for a source-based comparison. The selected report names identify the research modes. Compare product fit, evidence gaps, factory or trading signals and commercial questions alongside your own quotations and samples. A ranking is decision support and does not guarantee the best supplier or future performance.
Can I archive a supplier without losing its history?
Yes. Archive a supplier you no longer need in the active list and restore it later. Successful scans and suppliers with saved activity are preserved through archive rather than treated as disposable captures; their research and sourcing history remain associated with the record. Failed captures without durable supplier activity can have separate removal options. Use the action shown for that record and review what it will affect.
Are my contacts and reports public, and what should I do if I need help?
Your signed-in My Fair workspace is private and records are scoped to your account. It does not automatically publish your contacts, buyer requirements, quotations or reports in the public supplier directory. You choose when to share, download or contact a supplier. For account or app help, contact inquiry@chinaconnect247.com with the supplier, destination, research mode, approximate time and the displayed error, while avoiding passwords, verification codes or unnecessary private documents. The Privacy notice explains data handling and available account-data controls.

01
サービス範囲
ChinaConnect247が直接提供するものは何ですか?
要件収集、調査、証拠整理、比較、見積・サンプル追跡、調整、意思決定レポートを提供します。各提供者は自分の業務に責任を持ちます。
独立した第三者が行うサービスは?
工場監査、検査、試験、法律、認証、通関、輸送、保険、保管、マーケットプレイス業務は、特定された独立提供者が行う場合があります。
RFQと商品仕様を作成できますか?
はい。材料、寸法、性能、ブランド、MOQ、包装、品質、Incoterms、納期を整理し見積を比較しやすくします。
1688、Alibaba、工場から商品を探せますか?
はい。ただし出品やバッジだけでは工場性や適合性は証明されず、確認、サンプル、訪問、検査が必要になる場合があります。

02
料金と契約
ChinaConnect247の料金はいくらですか?
管理レポートは約100~500ドル、支払前レビューは250~1,000ドル、検査は400~1,500ドルで、大規模案件は50,000ドルまでです。

03
調査と証拠
サプライヤー調査レポートは安全を保証しますか?
いいえ。公開証拠と未解決の確認事項を整理しますが、行動、品質、納期、支払能力、支払いの安全性は保証しません。
サプライヤーが工場か商社か確認できますか?
法人、製造拠点、利用可能な情報を比較し、結論と不確実性を示します。ウェブサイトやライセンスだけでは証明になりません。
証明書がサプライヤー、型式、市場に合うか確認できますか?
名称、型式、発行者、日付、説明、対象市場を比較します。整合性確認であり、認証や承認ではありません。
証拠が不完全または矛盾している場合は?
矛盾を残し、主張、公開情報、観察、未解決の質問を区別します。追加確認を提案する場合があります。
商品の元のメーカーを探せますか?
画像、型式、プラットフォーム、住所、工場資料、生産証拠から候補を探しますが、単一のメーカーは保証しません。

04
注文と品質
良いサンプルなら量産注文も安全ですか?
いいえ。書面の仕様、変更管理、生産証拠、検査基準、支払段階が必要です。
拡大前の初回注文はどう管理すべきですか?
パイロットとして扱い、商品、サンプル、数量、包装、不良、日程、証拠、受入点を書面で定めます。

05
管理サービス
工場訪問や検査を手配できますか?
目的を定め、情報を集め、利用可能な提供者を調整できます。場所、日時、価格、基準、責任は別途承認します。
出荷前検査には何を含めるべきですか?
数量、仕様、外観、機能、材料、ラベル、包装、付属品、箱、不良、サンプルとの比較を含められます。
カスタム包装、保管、フルフィルメント、米国・カナダへの発送を調整できますか?
商品、数量、原産地、目的地に応じ独立提供者を調整できますが、通関、受入、納期は保証しません。

06
支払いと物流
支払いや預金の保護を行いますか?
いいえ。契約先、請求元、受取人の比較はできますが、銀行情報と支払方法は購入者が確認します。
輸入者、フォワーダー、通関業者、倉庫ですか?
いいえ。要件を整理し独立提供者を調整しますが、規制・運用上の責任は指定された提供者にあります。
Alibaba認証やTrade Assuranceは注文を保証しますか?
いいえ。特定のリスクを下げる場合がありますが、適格性、条件、証拠、期限、プラットフォーム決済に依存します。
支払い前にできるサプライヤー確認は?
範囲に応じ、法人名、登録、住所、事業、プラットフォーム情報、請求書、受取人、能力、証明書、連絡先を比較します。
DDP見積で何を確認すべきですか?
目的地、Incoterm版、輸送、関税、税、通関、輸入者、制限、書類、保険、到着地費用、除外項目を確認します。

07
マーケットプレイスサービス
マーケットプレイスの出品やAmazonアカウント・広告を管理しますか?
標準機能ではありません。商品調査とローンチ準備を支援し、アカウント、広告、コンプライアンスは別範囲で調整します。
プライベートブランドの適合書類をそろえられますか?
ブランド、型式、メーカー、試験、証明書、包装、ラベル、説明書、出品内容を比較し差異を示しますが、承認は保証しません。

08
専門的な判断
法律、規制、特許、商標、認証の助言を提供しますか?
最終的な専門判断は提供しません。資料と質問を整理し、資格のある専門家を調整します。

09
提供者と商取引条件
第三者提供者はどう選び、支払いますか?
範囲、場所、経験、資格、証拠要件、対応状況、商業的適合性を見ます。費用と責任は承認前に確認します。
ChinaConnect247はサプライヤーから手数料を受け取りますか?
独立した順位付けや推薦に対する未開示の支払いは受けません。関連する商業関係は購入者に開示します。
工場の身元と原本の見積を受け取れますか?
情報があり合法的に共有できる場合、原本の身元と見積を保持し、確認できない点を示します。
検査員の選定と支払いは誰がしますか?
場所、商品、範囲、資格、証拠、対応状況、価格に基づき提案できます。予約前に購入者が承認します。
支払い前にChinaConnect247と独立提供者をどう確認しますか?
契約主体、書面範囲、担当者、成果物、価格、受取人、責任、キャンセル条件、必要な資格や保険を確認してください。
提供者が遅延、検査紛争、キャンセルになった場合は?
書面の見積または契約が期限、変更、再作業、返金、責任を定めます。私たちは調整しますが提供者責任を自動的に負いません。

10
開始と期間
調査開始に必要な情報は?
サプライヤー、サイト、商品、見積、型式、展示会情報、メッセージに加え、市場、数量、ブランド要件を送ってください。
調査、訪問、サンプル、検査にはどのくらいかかりますか?
一律の期間はありません。証拠、場所、カスタマイズ、注文準備、提供者の対応状況で変わります。

11
責任とリスク
品質、納期、適合性、マーケットプレイス販売を保証しますか?
いいえ。調査と調整は不確実性を下げますが、性能、通関、承認、利益、販売は保証しません。

12
プライバシーと記録
購入者、サプライヤー、商取引の記録はどう保護されますか?
非公開のMy Fair記録は認証が必要で所有者に限定されます。証拠は追跡性のため保存し、必要な範囲だけ共有します。
まだ検討中ですか?
検討中のサプライヤー、製品、判断をお知らせください。
有料作業の開始前に、ChinaConnect247が担当できること、独立提供者が必要な箇所、購入者ご自身の判断となる事項を説明します。
ChinaConnect247はStructuredLayerが運営しています。
広州交易会の情報、My Fair、サプライヤー調査、調達調整、プライバシー、アカウントサポートについて運営者に直接ご連絡ください。
この回答は一般的なサービス範囲を説明するもので、個別の書面契約、提供者との契約、法律相談、規制確認、試験所の結論、保険、購入判断に代わるものではありません。

