| Question Can you supply the technical file and test reports needed for a Kuwait KUCAS TER application? | Why It Matters Without TER, goods cannot clear Kuwait customs; this is the gating item. | Good Answer Yes, with prior Kuwait or GCC certification experience and named test standards. |
| Question What is your experience shipping to Kuwait or GCC, and which certification body did you use? | Why It Matters Prior KUCAS experience shortens the certification cycle. | Good Answer Named CIB (e.g. Intertek, TÜV) and prior TIR issued. |
| Question Is the nylon solution-dyed or stock-dyed? | Why It Matters Solution-dyed resists fading and staining in Gulf conditions. | Good Answer Solution-dyed, with lightfastness test data. |
| Question What is the face weight and backing specification? | Why It Matters Determines commercial vs retail positioning and price. | Good Answer Clear g/m² and backing type with test data. |
| Question Can you produce custom prints at what MOQ and lead time? | Why It Matters Printed carpet's value is design flexibility; high MOQ kills trial economics. | Good Answer MOQ ≤2,000 m² per design, 30-45 day lead time. |
| Question What are your FOB prices at 1,000 / 2,000 / 5,000 m²? | Why It Matters Establishes volume curve for negotiation. | Good Answer Transparent tiered pricing. |
| Question Do you offer fire test reports to a recognised standard? | Why It Matters Commercial fit-out approval often requires it. | Good Answer Reports to ASTM/EN or GCC standard. |
| Question What is your warranty and defect policy? | Why It Matters Protects against costly claims in a small market where reputation matters. | Good Answer Written warranty of 5+ years commercial. |
| Question Can you ship LCL for a trial order? | Why It Matters Reduces first-order capital at risk. | Good Answer Yes, with consolidation options. |